However, you or your relative might need a wheelchair because of the age or any disability. It is also impossible to always carry your wheelchair wherever you go. The airlines have special wheelchair assistance that supports you when you reach the airport. Similarly, when you get wheelchair assistance on Qatar Airways, the service is available for disabled or elderly passengers. Hence, the wheelchair assistance policy can be added while or after the booking. For more information about Qatar wheelchair assistance, you can call our professionals, who will help you with all the regulations.
How to Book a Wheelchair on Qatar Airways?
You can book wheelchair assistance on Qatar Airways while booking tickets or after booking, through the airline’s official website, or by calling the airline team 48 hours before departure. However, wheelchair service is free of charge.
Add a Wheelchair from the Official Website
- Visit the official website of Qatar Airways.
- Go to the My Trips option.
- Mention the flight and your details.
- Continue with special assistance requests and fill out the form.
- The airline will consider the request and inform the airline support team at the airport.
- Once you reach the airport, you can go to the airline counter and mention their requirement for a wheelchair.
Use a Phone Call to Book a Wheelchair
- Call the Qatar Airways helpline number.
- Follow the IVR instructions and choose the desired keys.
- Once the executive connects the call, raise a request to add a wheelchair to the booking.
- Mention the details, like the date, booking number, and name of the disabled passenger.
- Henceforth, the executive will confirm the booking of a wheelchair service.
Points to Keep in Mind While Using Own Wheelchair
- From the official website, choose travel information.
- Passengers with disability are considered to have unique travel needs.
- Click on the passenger wheelchair information link.
- Mention the passenger’s name.
- Add the serial number of the wheelchair.
- Select the type of wheelchair, manual or powered.
- Select the battery type: lithium, spillage, or non-spillage.
- Inform the wheelchair’s weight.
- Mention if it is key-operated.
- Brief about the locking and unlocking mechanism for the brakes.
- Inform about any detachable parts.
- If you bring any part to the cabin, inform the airline beforehand.
- If any tool is necessary, or any direction, mention it to the airline
Types of Wheelchair Assistance on Qatar Airways
Per the wheelchair service policy, Qatar Airways allows you to book a wheelchair or carry it along during your journey at no extra charge. When you travel in a motorized wheelchair with fewer than 60 seats on a flight, you should inform the airline 48 hours before departure. There are different types of wheelchairs that passengers can carry at the airport, such as foldable, non-folding, powered, and manual.
- Wheelchairs at the Airport
However, a person with disabilities can use wheelchair assistance on Qatar Airways by calling the accessibility desk before departure. The executive will assist you while booking a wheelchair, and after reaching the airport, the attendant will be available in the lobby with a wheelchair. The standard size of the wheelchair is 18 inches.
- Walkway Wheelchairs
These wheelchairs are specifically for those who need them when boarding or deboarding the plane. The airline support team helps you use wheelchairs from and to your seats.
- Wheelchairs on Flight
Each airline provides wheelchairs on flights with more than 60 passengers. However, wheelchairs can also be used in the washroom; they can fit in the aircraft’s aisle. You can seek help from the flight crew.
Guidelines while using Qatar Airways Wheelchair Assistance
The airline offers the opportunity to travel with a wheelchair, provides complete support, and takes care of them throughout the journey. However, there are some guidelines and restrictions that you must know before booking.
- You do not have to pay an additional charge to travel with your wheelchair. It will be counted as checked baggage.
- The airline allows passengers to add a wheelchair after booking through My Trips.
- However, you can carry canes, walkers, scooters, and manual and electric wheelchairs on the flight.
- If you or your relative travel with a wheelchair, they must fill out the Qatar Airways disability discount form.
- The airline suggests informing you about the wheelchair assistance service 48 hours before departure.
Are Qatar Airways Wheelchair Assistance Charges Applicable?
No, Qatar Airways does not charge any fee for adding a wheelchair for your assistance. You can add for free through the official website or by calling the helpline number 48 hours before the departure.
Frequently Asked Questions
Yes, you can use your wheelchairs until check-in. Later, they can collect their wheelchairs when they land rather than claim them as baggage. Inform the airline staff before boarding.
No, using a wheelchair on Qatar Airways is free of cost. Therefore, additional wheelchairs or other devices might be charged.
Every aircraft has a particular area where an adult-sized wheelchair can fit when folded. If a wheelchair cannot be folded, it can be transported in the cargo section of the flight.
However, you can add wheelchair assistance after booking the flight using the official website’s manage my booking option.
The airline provides three types of wheelchairs, including one for use at the airport, while boarding the flight, and on the flight to the washroom.
Meanwhile, you can add a wheelchair service by visiting the official website, following the steps from My Trips, or calling the airline and requesting the executive 48 hours before departure.
Once you pass TSA security, you do not need to get out of a wheelchair for security. Moreover, you will get the pat-down screening to the metal detector if you cannot walk. You can call our agents to know all the rules and regulations for more information.
