With the evolution of time, airlines have much more to offer than discounts and deals on flight bookings. The Avianca flight change policy lets you change your flight time and date. You can change your flight from the Avianca official platforms. However, there are some restrictions that you must know before making any modifications.
What is the Avianca Flight Change Policy?
Following the Avianca flight change service, you can change your flight up to 35 minutes before departure. This includes any modifications to date and time, which will be chargeable according to the fare type and mode of changes.
Deadline to Change Flight on Avianca
Online: You can change up to 35 minutes before departure for domestic destinations and one hour before departure for international flights.
Contact Avianca Centre: Up to six hours before departure for domestic and international flights.
- Under the Avianca flight change policy, you can change for domestic and international routes on the same day of departure.
- However, you can change as many flights as you want. Thus, an additional fee will be applied.
- You are requested to make changes to your flight before the departure time.
- Suppose you want to change one booking in your reservation. Avinaca allows a change of flight for one ticket.
Flight Change Policy for Different Fares
The flight change rule differs according to your fare type and destination on Avianca. However, while you book your tickets, you must check all the factors and allowances of your fare type.
Basic, Light, and Classical Fares
Depending on the route and your fare type, you can change your flight before departure and pay an additional fee to Avianca Air.
Flex and Business Fares
Meanwhile, you can change your flight without paying an additional fee on Avianca, but you must pay the difference in fare if the new prices are higher. Thus, you can change your flight after departure without a change fee, yet, fare differences and taxes may apply.
Same-day Flight Change on Avianca
You can change your flight on the same day of departure up to 35 minutes before departure. Moreover, a certain change fee will be applicable with a fare difference. You can change your flight at the airport check-in counter or through Avianca’s contact centers.
24-hour Change Flight Policy
- Avianca allows you to change your flight ticket within 24 hours of booking without a change fee.
- Regardless of the fare, you can change your flight date or time within the grace period.
- The following rules apply when the flight departure must be at least seven days ahead.
How to Change a Flight on Avianca Air?
Changes can be made using the official website, mobile app, or phone call. If the booking is through a third party, you must contact them only for any changes.
Change a Flight Through the Manage My Booking Feature
- You can visit the official website using a web browser.
- From the Booking option, select the Manage Bookings feature.
- However, you must enter the booking number along with your last name.
- Now, choose the “Change Flight” option.
- You may change the flight date, time, or destination according to the policy.
- After choosing the option, Avianca will show the list of available flights. Select the new flight.
- Now, save and submit the ticket after making changes.
- Pay the fee for changing the flight. Flight change fees vary by fare type; no fee will be charged if it is a Flexi Plus fare.
- The confirmations are sent via email to the registered email address.
Flight Changes Via a Phone Call
- Call the official reservation number.
- Follow the IVR instructions and press the desired key.
- After connecting with the agent, request them to change the booking.
- The executive will ask about your details and booking number.
- After mentioning the flight details, request the executive to change the flight.
- Inform the executive of a new date, time, or destination.
- The agent will provide the available flights at the mentioned time and date.
- You can choose the flight accordingly, and the agent will change the booking you requested.
- You have to pay the change fee if you are liable.
- Lastly, you will receive an email confirming their changes.
Frequently Asked Questions
The amount depends on the destination or the time you change the flights. Hence, the amount varies according to the fare type and route.
You can change your flight at least 35 minutes before departure through approved channels only. Meanwhile, you need to pay the flight change fee to Avianca.
You can change your flight date but have to pay an additional fee. For domestic routes, you can change 35 minutes before departure, and for international routes, one hour before departure.
You can change your flight for free within 24 hours of booking, or when you are a Flexi Plus fare holder or have a business class ticket.
