What is the Eva Air Pet Policy? 

Your love for your pets is so true that you want to take them everywhere. But hesitate to bring them on flights, because of seat or other issues. However, with the Eva Air pet policy, you can take your pet on your next trip. Therefore, before booking a flight with your pet, you must check all the rules and regulations that apply to the pet policy. You may have to pay an Eva Air pet fee to book a seat 48 hours before departure. 

Guidelines on Eva Air Pet Policy

EVA Air has specific policies regarding pets. It allows them to check baggage in the cargo hold, but service animals have certain restrictions. Meanwhile, you cannot bring your pets into the cabin. 

• You can only bring dogs, cats, and rabbits. Birds and other animals are not accepted.
• You cannot bring pets in the cabin, except for service dogs assisting passengers with disabilities.
• Pets must be at least 10 weeks old to travel.
• If your pet is Pregnant, they are not accepted as checked baggage on Eva Air.
• However, you must inform EVA Air of your reservations 48 hours before departure.
• You must provide valid health and vaccination certificates and documents that the destination country requires.

How to Add a Pet on Eva Air?

Moreover, you can add your pets through Manage My Booking or call the helpline number. Under the policy, you can only add checked baggage or air cargo to domestic and international destinations on Eva Air. 

Use Manage My Booking to Add Your Pet 

• First, you visit the official website of Eva Air.
• Now, mention the booking number and your name.
• After that, you must go on with the manage my booking option.
• Choose the Add a Pet option from the menu section. 
• However, you must mention the pet’s size, weight, and breed.
• You will need to submit the health certificates and necessary documents if traveling on international routes.

Get Assistance over a Phone Call 

• To speak to the agent, you can call Eva Air.
• While making a call, choose the key from the IVR instructions to speak to the agent.  
• When the call is connected, mention your name and reservation number.
• The agent will ask about the weight and size of your pet.
• You need to pay a fee for your pet according to the route through a debit or credit card.

Guidelines for Pet Checked Policy on Eva Air

Moreover, Eva Air allows pets as checked baggage or air cargo on a first-come, first-served basis. 

Rules for Pets on Eva Air 

• You can contact the booking department at least 48 hours before departure.
• Allow extra check-in time.
• You must complete the checklist and provide the agent with a health certificate.

Kennel Guidelines for Checked Pets on Eva Air

• The carrier must be large enough that your pet can stand, turn, and move easily.
•  Ensure that the carrier is under the required size of the aircraft.
• However, the kennel and pet weight should not exceed the maximum weight of 32 kg and should be of wood, plastic, or similar materials.
• The size of your kennel must not exceed 115 inches. 
• It must be leak- and escape-proof with a secure door. 

Temperature Restrictions

• Eva Air has restrictions on the temperature for pets traveling as checked baggage: It must not be above 29.4 Celsius. 
• You cannot bring your pet if the pet’s temperature is below 7.2 Celsius. 

Also Read: What Is the EVA Air Baggage Policy for International Flights?

Route Restrictions for Pets on Eva Aircraft 

• A321: You cannot bring pets as checked baggage.
• B787: Pets are not accepted on long-haul flights, including Europe, North America, and Oceania. You can bring on short-haul flights.
• Furthermore, pets cannot be brought to or from Australia, the United Kingdom, or Hong Kong as checked baggage. They must be shipped as cargo.

What are Service and Emotional Support Animals?

These animals support disabled passengers and are free on Eva Air. While you want to add service dogs to your booking, you must inform Eva at least 48 hours before departure. 

Service dogs

• These are allowed in the cabin free of charge for passengers with disabilities.
• They must be trained to perform specific tasks and always remain under control.

Emotional Support Animals 

• These animals are only accepted on flights to or from the United States.
• Eva Air requires documentation from a licensed mental health professional to be submitted 48 hours before departure.

Frequently Asked Questions